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How to Become a Healthcare Social Worker

By Ibrahim Okunade


Do you have a passion for helping people, positively impacting their lives, and working in healthcare?

If so, a career as a healthcare social worker may be the perfect fit for you. This article will provide valuable insights into the rewarding world of healthcare social work. It details the job opportunities, essential skills needed, and steps to becoming a certified healthcare social worker.

Career Summary

Healthcare Social Worker Salary

Healthcare Social Worker Salary

The salary of a healthcare social worker varies. It depends on factors like the organization they work for and their experience level.

According to Glassdoor, the salary range for healthcare social workers in the United States is as follows:

  • Entry Salary (US$40k)
  • Median Salary (US$60k)
  • Executive Salary (US$87k)

Compared to the average wage in the United States, a Healthcare Social Worker’s salary falls within the mid-range.

What does a Healthcare Social Worker do?

Healthcare social workers help patients and their families cope with the physical, mental, and social challenges of illness and disability. They work in various settings, including hospitals, clinics, long-term care facilities, and community health organizations.

Healthcare Social Worker Career Progression

  • Assistant Healthcare Social Worker: Does basic social work services in healthcare settings. Assists with assessments, provides emotional support, and helps patients navigate resources and support systems.
  • Healthcare Social Worker: Works directly with patients and their families. Provides comprehensive social work services in hospitals, clinics, or other healthcare facilities.
  • Senior Healthcare Social Worker: Handles more complex cases, supervises junior staff, and contributes to program development and quality improvement initiatives.
  • Director of Social Services: Oversees the social work department within a healthcare organization. Sets policies, manages staff, collaborates with senior leadership, and ensures the delivery of high-quality social work services.
Healthcare Social Worker Career Progression


  • There’s a high demand for social workers, so you’re less likely to be out of a job for long.
  • It is a dynamic field that is ever-evolving.
  • The field offers various opportunities for specialization.
  • Healthcare social workers enjoy flexible hours.
  • The profession gives you the opportunity to have diverse interactions.


  • Ethical dilemmas
  • High stress levels
  • Risk of burnout
  • Compassion fatigue
  • Dealing with bureaucracy

Useful Skills to Have as a Healthcare Social Worker

Your success as a healthcare social worker depends on some core skills.

These skills are listed below:

  • Active Listening and Communication
  • Empathy and Cultural Competence
  • Problem-Solving and Crisis Intervention
  • Assessment and Evaluation
  • Collaboration and Teamwork
  • Advocacy

Popular Healthcare Social Worker Specialties

The medical social work profession is known to be diverse. Below are some specialties to consider:

  • Mental Health
  • Rehabilitation
  • Substance Abuse
  • Home Healthcare
  • Pediatrics
  • Geriatrics
  • Oncology

How to become a Healthcare Social Worker

Healthcare Social Worker 5 Steps to Career

Obtain a Degree in Social Work

To become a healthcare social worker, a degree is typically required. While the specific educational requirements may vary depending on the country and region, a bachelor’s or master’s degree in social work is usually necessary to pursue a career in this field.

In many countries, a bachelor’s degree in social work (BSW) is the minimum educational requirement for entry-level positions. A BSW program typically includes coursework in social work theory, human behavior, social welfare policies, and field placements or internships to gain practical experience.

However, to work as a healthcare social worker in more specialized or advanced positions, a master’s degree in social work (MSW) is often preferred or required. An MSW program builds upon the foundation of a BSW and provides further knowledge and skills in areas such as clinical social work and healthcare systems.

Why is it Important to get a Degree in Social Work?

Social work programs provide students with a solid foundation of knowledge and skills necessary for the profession. Through coursework, students learn about social work theories, human behavior, social justice, policy analysis, research methods, and various intervention strategies. This knowledge equips social workers with the necessary tools to understand the complexities of human behavior, social issues, and effective interventions.

Social work education emphasizes the importance of ethical practice. Students learn about professional ethics and the values and principles that guide social work practice, such as respect for human dignity, social justice, and confidentiality. A degree in social work helps individuals develop a strong ethical framework to navigate ethical dilemmas that may arise in their practice.

Further, social work programs often include supervised field placements or internships where students can apply their knowledge in real-world settings. These experiences provide valuable opportunities for students to work directly with individuals, families, and communities under the guidance of experienced professionals. Practical experience is crucial for developing and refining the necessary skills to work effectively with diverse populations and address complex social issues.

How Long Does it Take to Get a Degree in Social Work?

  • Bachelor’s Degree in Social Work (BSW): A BSW program typically takes around four years to complete on a full-time basis. This includes completing the required coursework, field placements, and any additional requirements set by the educational institution.
  • Master’s Degree in Social Work (MSW): An MSW program can take approximately two years to complete after earning a bachelor’s degree. However, some universities offer accelerated or advanced standing programs for individuals with a BSW. These programs can be completed in one year or less.
  • Doctorate Degree in Social Work (DSW or Ph.D.): A doctorate program in social work can take three to five years or more to complete, depending on the program and the pace at which the student progresses through their research and dissertation requirements. Those interested in advanced research, teaching, or leadership roles typically pursue doctoral degrees in social work.

How Much Does it Cost to Study Social Work at a University?

Getting a degree in social work is the first step to becoming a qualified medical social worker. The cost of studying social work at a university in the United States can vary significantly. It depends on factors such as the type of institution (public or private), whether it is in-state or out-of-state tuition, and additional expenses like housing, books, and supplies.

  • Degree programs: On average, the tuition fees for a degree in Social Work cost between $9,757 and $26,358.
  • Graduate programs: The average cost ranges between $11,118 and $22,741 for graduate programs.

Prospective students can consider financial aid and scholarships available for social work programs. Students enrolled in graduate programs (MSW and DSW) enjoy greater flexibility in terms of financial support. Usually, there are graduate assistantship roles for graduate students with high potential.

Can I Become a Healthcare Social Worker Via Online Education?

Yes, it is possible to pursue a career as a healthcare social worker through online education. Online programs offer flexibility and convenience, allowing individuals to access coursework and complete their studies remotely. However, it’s worth noting that certain aspects of healthcare social work, such as field placements or internships, may require in-person attendance or practical experience.

Medical Social Worker Web Resources to Help You Upskill

In an increasingly digital world, you should take advantage of every opportunity to upskill. As a practicing or budding healthcare social worker, you’re not exempted. There are several web resources available that can help you develop skills and gain knowledge relevant to your work.

  • National Association of Social Workers (NASW): The NASW offers many resources for social workers, including those interested in medical social work. They provide information on professional development, practice guidelines, policy updates, and access to publications and journals relevant to the field.
  • Social Work Today: Social Work Today is an online publication that covers various aspects of social work, including medical social work. It features articles, case studies, and interviews that address current issues, best practices, and emerging trends in the field.
  • Social Work Helper: Social Work Helper is an online platform that offers a range of resources for social workers. Their website includes articles, blogs, and webinars related to social work practice, including medical social work. It covers topics such as mental health, healthcare systems, advocacy, and professional development.

Choose a Focus Area

Choosing a focus area is an important step in becoming a medical social worker. It involves selecting a specific area or population within the field of medical social work that you are particularly interested in or passionate about. This focus area allows you to specialize your skills and expertise to better serve the needs of a specific group of patients or address specific healthcare challenges.

There are various focus areas within medical social work, such as pediatrics, geriatrics, oncology, palliative care, mental health, or organ transplantation. By choosing a focus area, you can better understand the unique issues and dynamics associated with that population or healthcare context.

When selecting a focus area, consider your interests, experiences, and the population you feel most drawn to work with. Research different areas of medical social work, explore available resources, and consider the demand for social workers in specific specialties. You may also want to consider the types of settings where you can work within your chosen focus area, such as hospitals, hospice centers, rehabilitation facilities, or community clinics.

Once you have chosen a focus area, you can seek opportunities to gain specialized knowledge and experience. This can include pursuing relevant coursework, attending conferences or workshops, seeking internships or volunteer positions, and connecting with professionals already working in that area.

Gain Practical Experience

You will need hands-on experience to complement everything learned in the classroom. Thus, the importance of having hands-on experience on your journey to becoming a healthcare social worker cannot be underestimated. You have to complete a specified number of training hours to qualify as a medical social worker. You can gain these hours by interning in relevant healthcare settings.

What are Internship Opportunities for a Healthcare Social Worker?

Internship opportunities for a healthcare social worker can be found in various settings, such as hospitals, rehabilitation centers, hospice and palliative care organizations, community health clinics, mental health facilities, long-term care facilities, and non-profit organizations.

These internships provide hands-on experience in providing emotional support to patients and families, conducting assessments, assisting with care planning, advocating for patients’ rights, and addressing psychosocial needs.

Interns also have the chance to collaborate with healthcare teams, work with diverse populations, and engage in policy and advocacy efforts related to healthcare and social work.

To find internships as a healthcare social worker, follow these steps:

  • Research organizations and contact their human resources departments.
  • Reach out to your school’s social work department or career services office.
  • Network with professionals in the field through associations or events.
  • Use online platforms and job boards focused on social work or healthcare internships.
  • Contact local agencies, government organizations, or community centers.
  • Attend career fairs relevant to healthcare or social work.

What Skills Will I Learn as a Healthcare Social Worker?

The specific skills you’ll need may vary based on the population you work with, such as pediatrics, geriatrics, or mental health. Nevertheless, certain core skills are crucial for all healthcare social workers.

We’ll discuss these core skills below:

  • Assessment and Evaluation: You will learn how to conduct comprehensive assessments of individuals’ social, emotional, and psychological needs, as well as evaluate their strengths and challenges. This includes assessing family dynamics, support systems, socioeconomic conditions, and cultural considerations.
  • Empathy and Counseling: Healthcare social workers provide counseling and emotional support to patients and their families. You will learn various therapeutic techniques to help individuals cope with medical conditions, life transitions, grief, and emotional distress. Active listening, empathy, and building therapeutic relationships are crucial components of this skill.
  • Care Coordination and Case Management: Healthcare social workers are vital in coordinating and managing patient care. You will learn how to collaborate with healthcare teams, facilitate communication between medical professionals, coordinate services across different providers and settings, and ensure continuity of care.
  • Advocacy: Advocacy skills are integral to healthcare social work. You will learn to advocate for the rights and needs of patients and their families, navigate healthcare systems, and address social determinants of health. This includes assisting with accessing appropriate services, benefits, and resources and promoting social justice within the healthcare system.
  • Crisis Intervention and Support: Healthcare social workers often encounter individuals and families in crises. You will learn skills to provide immediate support, crisis intervention, and risk assessment. This includes assessing safety concerns, connecting individuals with appropriate resources, and facilitating emergency interventions when necessary.
  • Communication and Cultural Competency: Excellent verbal and written communication skills are essential for healthcare social workers. They need to communicate effectively with patients, their families, and other healthcare professionals. Healthcare social workers work with diverse populations, and cultural competence is essential for providing effective and sensitive care. You will learn to understand and respect individuals’ cultural backgrounds, beliefs, and values.
  • Collaboration: Healthcare social workers need to be able to collaborate with other healthcare professionals. They need to be able to work as part of a team, and they need to be able to communicate effectively with other professionals.

What is the Work-Life Balance of Healthcare Social Workers?

For healthcare social workers, balancing work and life can be tricky. This is because they usually have to engage with patients personally and emotionally. Thus, the line between personal and work life gets blurred. However, they can balance both with careful planning. The following are some core factors regarding the work-life balance of healthcare social workers.

  • Flexibility: Healthcare social work often offers some degree of flexibility in scheduling. While there may be core hours or on-call requirements, there can be opportunities for flexible work arrangements or part-time positions. This flexibility allows for a better balance between work commitments and personal responsibilities.
  • Self-Care: Healthcare social workers understand the importance of self-care and prioritize it in their lives. They engage in activities that promote their physical, mental, and emotional well-being. This can include exercise, mindfulness practices, hobbies, spending time with loved ones, or seeking professional support when needed.
  • Supportive Work Environment: Healthcare organizations and agencies recognize the challenges faced by social workers and strive to create supportive work environments. This can include providing supervision, debriefing sessions, team support, and resources to cope with the emotional demands of the job. A supportive work environment can contribute to a healthier work-life balance.
  • Setting Boundaries: Healthcare social workers learn to set boundaries to manage their workload and personal commitments. They prioritize tasks, delegate when appropriate, and communicate their availability and limits to colleagues and clients. Setting clear boundaries helps prevent burnout and allows for time and energy to be devoted to personal life outside of work.

Achieving work-life balance is a dynamic and ongoing process that can vary for each individual. Medical social workers may face periods of higher intensity or emotional demands, especially during crises or emergencies. However, with self-awareness, effective coping strategies, and a commitment to self-care, they can navigate the challenges and maintain a fulfilling work-life balance.

Obtain Licensure

To work as a healthcare social worker, it is often necessary to obtain a license before seeking full-time employment. Licensing requirements vary by state, but many states require passing the Association of Social Work Boards (ASWB) exam. Some states may have additional prerequisites before applying to the Board of Social Work. It also involves completing a certain number of supervised clinical hours.

Check the licensing requirements in your state and pursue the necessary licensure or certification. This typically involves completing supervised clinical hours and passing a licensing exam.

Get More Certifications

There are several certifications available for healthcare social workers that can enhance their professional credentials and demonstrate specialized knowledge and expertise. These certifications are typically voluntary. Nonetheless, they prove that you are well-qualified to perform your duties. Here are some useful certifications for a medical social worker.

  • Certified Advanced Social Work Case Manager (C-ASWCM): This certification, offered by the National Association of Social Workers (NASW) in the United States, focuses on case management skills in healthcare settings. It demonstrates competence in coordinating and managing healthcare services for individuals and families.
  • Advanced Certified Hospice and Palliative Social Worker (ACHP-SW): This certification, also offered by the National Association of Social Workers (NASW) in the United States, is a higher-level certification for experienced hospice and palliative social workers. It requires additional clinical experience and demonstrates advanced knowledge and skills in providing social work services in end-of-life care.
  • Certified Rehabilitation Counselor: This is a professional credential offered by the Commission on Rehabilitation Counselor Certification (CRCC). The CRC certification is specific to the field of rehabilitation counseling, which focuses on assisting individuals with disabilities in achieving their personal, social, and vocational goals. The certification signifies that an individual has met the rigorous standards set by the CRCC in the field of rehabilitation counseling. It demonstrates expertise in working with individuals with disabilities and a commitment to professional development and ethical practice.

What’s the Career Outlook for Healthcare Social Worker?

The career outlook for social workers indicates a growth rate of 9 percent in the decade between 2021 and 2031. This growth rate is faster than the average for all occupations. In addition, more than 60,000 openings for social workers are projected each year, on average, over the decade.

The increasing complexity of social problems, such as poverty, homelessness, and mental illness, contributes to the growth of the social work field. Social workers are needed to help address these complex problems and support those affected.

In addition, the growing focus on prevention in the social work field drives its growth. Social workers are increasingly involved in programs that aim to prevent problems before they occur, such as substance abuse, child abuse, and domestic violence.

Healthcare Social Worker Popular Career Specialties

What Are the Job Opportunities of a Healthcare Social Worker?

As a healthcare social worker, various job opportunities are available based on your specialization within the field.

Here are some examples:

  • Hospital Social Worker: Hospital social workers support and assist patients and their families within a hospital setting. They help navigate the healthcare system, provide emotional support, facilitate communication between patients and healthcare teams, and assist with discharge planning.
  • Palliative Care Social Worker: Palliative care social workers work with patients facing serious illnesses or at end-of-life stages. They provide emotional support, assist with pain and symptom management, help with advanced care planning, and offer counseling to patients and their families.
  • Geriatric Social Worker: Geriatric social workers specialize in working with older adults. They address the unique needs and challenges faced by the elderly population, including medical concerns, social isolation, caregiving issues, and access to community resources.
  • Mental Health Social Worker: Mental health social workers focus on addressing mental health issues within healthcare settings. They provide counseling, support individuals with mental health disorders, connect them to appropriate resources, and advocate for their rights within the healthcare system.
  • Pediatric Social Worker: Pediatric social workers work with children and their families, particularly in pediatric hospitals or clinics. They provide emotional support, address family dynamics, assist with coping strategies, and help navigate medical and educational systems for children with health-related needs.
  • Substance Abuse Social Worker: Substance abuse social workers specialize in working with individuals struggling with substance abuse or addiction. They provide counseling, facilitate access to treatment programs, support recovery, and help individuals address factors contributing to substance abuse.
  • Oncology Social Worker: Oncology social workers work with individuals and families affected by cancer. They provide emotional support, assist with coping strategies, and connect patients to resources for financial assistance, support groups, and end-of-life care planning.
  • Community Health Social Worker: Community health social workers focus on promoting health and well-being within communities. They may work in public health agencies, non-profit organizations, or community clinics, advocating for healthcare access, addressing social determinants of health, and supporting underserved populations.

What Type of Organizations Hire Healthcare Social Workers?

The services of medical social workers are needed in diverse organizations, depending on a professional’s area of specialization.

  • Hospitals: Hospitals are the most obvious employers of medical social workers. They employ medical social workers to provide support and services to patients and their families. They work closely with medical teams to address social and emotional needs, assist with discharge planning, and connect patients to community resources.
  • Rehabilitation Centers: Rehabilitation centers often have healthcare social workers as part of their team to help patients with physical, cognitive, or emotional disabilities. They assist with adjustment to disabilities, coordinate support services, and facilitate the transition back to the community.
  • Hospice and Palliative Care Organizations: Hospice and palliative care agencies focus on providing end-of-life care and support to patients and their families. You’ll work with interdisciplinary teams, provide bereavement support, facilitate end-of-life conversations, and help individuals navigate complex emotional and practical issues.
  • Community Health Clinics: Community health clinics and outpatient centers provide essential healthcare services to underserved populations. You’ll engage with diverse patient populations, address social determinants of health, assist with care coordination, and connect individuals to community resources.
  • Mental Health Clinics: Mental health clinics employ social workers to counsel and support individuals with mental health conditions. They may work with individuals of all ages, addressing various mental health concerns.
  • Long-Term Care Facilities: Working in nursing homes, assisted living facilities, and other long-term care settings may involve conducting assessments, assisting with care planning, advocating for residents’ rights, and addressing the psychosocial needs of older adults.
  • Non-Profit Organizations: Non-profit organizations focused on healthcare, such as patient advocacy groups, disease-specific organizations, or organizations addressing health disparities, may hire healthcare social workers. The work can involve policy and advocacy work, community outreach, program development, and working with specific populations or health issues.

Should I become a Healthcare Social Worker?

Overall, deciding whether to become a healthcare social worker is personal. It is a decision that shouldn’t be spurred by the desire to make a living alone. Instead, the need to help and positively impact patients’ lives should be at the core.

The information provided in this article can help you conclude faster. With this, you can assess whether pursuing a career as a healthcare social worker aligns with your interests and goals. The outlined steps provide a clear roadmap, giving you a sense of the requirements and milestones.

Careers Related to Healthcare Social Worker

Ibrahim Okunade

About the Author

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